About Us
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Your Partner for
Tailored IT Solutions
Established in Melbourne, Telasis has quickly grown into a successful IT Managed Services provider that now operates internationally.
At Telasis we specialize in developing tailored IT solutions for SME & Enterprise businesses. Our staff prides themselves with offering the highest quality service and support.
Helpdesk Support
Clients to contact when they are having problems with their IT services. Help Desks institute a multi-tiered trouble shooting approach by having personnel with extensive technical knowledge available.
Remote Desktop Support
We can connect remotely to client computer and giving IT solutions. Without any problems.
On-Site Support
We can send a team of professionals to client workplace to fix computer and IT issues or implement new IT infrastructure.
To help with better management of our customer networks, and our Computer network support and also allow for a truly comprehensive managed environment, we have had to load ourselves with the best tools available.
Our remote management and monitoring software have helped bolster our reputation for IT services as it has given us a clear advantage of being able to discover and act on faults before they affect the integrity of your systems. For all on-site work, our certified engineers carry a maximum of 4 hours of response time. To find out how Telasis can help you better manage your IT environment call +94 112587799 or +94 112502097
Our Values
Our corporate mission is to enable businesses to be more efficient and effective through our value-added engineering services and top-notch
innovations.
We aim to keep our clients productive and competitive through the the amalgamation of the latest ICT technology with a winning team of professionally Qualified and technically competent people committed to providing you with unprecedented levels of customer service.
To be a strategic partner to our global clientele, helping them fulfill their diverse ICT consultation, information systems integration, and IT-enabled service needs based on premium scale value engineering and Ruality.
What We Actually Do
- PC Support
- Server Support
- Network Support
- Manage Services
Telasis understands that the heart of any SME or Enterprise network is its servers, and has developed unique strategies to maintain and troubleshoot these. We provide on-site and remote server support to servers ranging from small domain controllers through to mail and application servers.
Our team of expert engineers has been providing computer network support to small-medium business for over 5 years.
Telasis provides the only true managed IT services model for small to medium enterprises. Maintenance packages are designed to meet the daily support and network management requirements in SME or Enterprise business. Our solutions can be tailored to your particular business needs.